Under the following circumstances a cancellation or an early departure is possible at ANY TIME and will not be charged:
The Austrian Government or the State of Tyrol is declining entry from your country of residence
The borders of Austria are closed or there is an official lockdown
Due to an official closing we cannot operate our hotel or a can only accept a limited number of guests.
Your country of residence has issued a travel warning with mandatory home quarantine after your return for the whole Austria, the federal state of Tyrol, the political district of Landeck, the town of St. Anton or the region Arlberg/ Paznauntal.
Furthermore we recommend taking out a trip cancellation insurance from “Europäische Reiseversicherung” as this insurance explicitly covers cancellations if you or a close family member living in the same household get sick with COVID-19.